Terms and Conditions
Welcome to The Strand Salon. These Terms and Conditions govern your use of our website and the services provided by The Strand Salon. By accessing or using our online platform or booking any of our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services or website.
1. Services Offered
The Strand Salon provides a range of beauty services, including:
- Haircuts
- Colouring (full head, highlights, balayage)
- Perms
- Hair treatments (deep conditioning, keratin, Olaplex)
- Styling (blowouts, updos for special occasions)
- Beard trims
- Consultation services
All services are subject to availability and may require prior booking.
2. Appointments and Bookings
- Booking: Appointments can be booked through our website, by phone, or in person at the salon.
- Cancellations: We require at least 24 hours' notice for any appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee or forfeiture of any deposit paid.
- Punctuality: Clients are requested to arrive on time for their appointments. Late arrivals may result in a shortened service or rescheduling if it impacts subsequent appointments.
- Consultations: We offer complimentary consultations for certain services. These must be booked in advance.
3. Pricing and Payments
- Prices: All prices for services are listed on our website or available upon request at the salon. Prices are subject to change without prior notice, but any changes will not affect bookings already confirmed.
- Payment: Payment for services is due at the time of service completion. We accept various payment methods, including major credit/debit cards and cash.
- Deposits: For certain services or extensive treatments, a non-refundable deposit may be required at the time of booking. This deposit will be applied towards the total cost of the service.
4. Client Responsibility
- Health and Safety: Clients are responsible for informing our stylists of any allergies, sensitivities, medical conditions, or medications that may affect their service, especially regarding chemical treatments. This includes advising us of any prior allergic reactions to hair products or dyes.
- Conduct: We expect all clients to behave respectfully towards our staff and other clients. Disruptive or inappropriate behaviour may result in refusal of service.
5. Right to Refuse Service
The Strand Salon reserves the right to refuse service to any client for reasons including but not limited to: health concerns, inappropriate behaviour, or repeated cancellations/no-shows.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of The Strand Salon or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without explicit written permission from The Strand Salon.
7. Disclaimer of Warranties
Our online platform and services are provided on an "as is" and "as available" basis. The Strand Salon makes no warranties, express or implied, regarding the operation of our site or the information, content, materials, or products included on our site. We do not warrant that our online platform, its servers, or emails sent from The Strand Salon are free of viruses or other harmful components.
8. Limitation of Liability
The Strand Salon will not be liable for any damages of any kind arising from the use of our online platform or from any services offered, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Changes to Terms
The Strand Salon reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
The Strand Salon
72 Victoria Street, Ground Floor
London, Greater London, SW1H 0HW
United Kingdom